At the beginning of 2020, Brainly approached Miquido about creating a tutoring module for their education platform, which would make it possible for students to connect with tutors in real-time and get the step by step explanations they need immediately. Brainly trusted Miquido with developing the mobile components of the Tutor feature for both iOS and Android. Our team was responsible for the user end of the feature on mobile, the frontend and the design, while the backend remained on the client’s side.
In only 4 months, the joined forces of Brainly and Miquido delivered a complete solution that enables students to get the answers they need quickly and easily. Brainly Tutor allows for real-time sessions that begin when a match between a student and a tutor is made. During those sessions, the tutor uses a virtual whiteboard to answer the user and explain their solution in a clear, easy to understand way.
Aside from receiving help with their problem, the user is also given an opportunity to talk to the tutor via live chat and, for example, let them know if the answer was specific enough, or if it still needs some clarification, in order to reach full understanding. After the user disconnects, they are able to give feedback and rate the session with the tutor, and the tutors can do the same on their end.
We’re proud to say that the solution we delivered is seeing stellar results so soon after its release! In only six months, Brainly Tutor celebrated a milestone of over 500,000 successfully conducted sessions with students.
The Tutor feature helps students address their questions instantly and efficiently — it only takes up to 11 seconds to connect to a tutor, and an average of six minutes to receive a satisfactory answer. We’re glad to be a part of Brainly’s pursuit towards better, more accessible education.
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